AC88 Privacy Policy — How Your Data Is Protected

What we do with your personal data, how we store it, and who we share it with — all explained in plain language.

Last Updated: June 2026 Version 2.4
SSL
256-Bit Encryption
0
Third-Party Sale
30 Days
Data Deletion Timeline
GDPR
International Standards Compliance

Our Commitment to Data Protection

Six ways AC88 takes your privacy seriously

Strong Encryption

Every transaction and piece of personal information you share is protected with 256-bit SSL encryption — the same standard used in the banking sector.

Data Is Never Sold

AC88 never sells your personal data to advertisers or third parties. Your information is used solely to provide our services.

Minimal Data Collection

Only the information necessary to provide our services is collected. No unnecessary data is requested, and collected data is deleted after a set retention period.

You Stay in Control

You have the right to view, correct, or request deletion of your personal data. AC88 respects and upholds these rights.

Cookie Transparency

We clearly inform you which cookies are in use and why. You have the option to decline non-essential tracking cookies.

International Standards

AC88 follows international privacy standards, ensuring user data protection through GDPR-inspired policies.

Quick Summary

AC88 is committed to protecting your data. Your information is never sold, never shared without necessity, and is secured with strong encryption. Read on for full details.

1. What Information We Collect

AC88 only collects data that is necessary to provide its services. This data comes from three sources: what you provide directly, what is automatically collected while you use the platform, and what is obtained from third parties for verification purposes.

Information collected at registration:

  • Full Name (as shown on National ID)
  • Mobile number (for bKash/Nagad verification)
  • Email Address (optional, for communication purposes)
  • Date of birth (for age verification)
  • Password (stored in encrypted form, never visible to anyone)

Information collected during KYC verification:

  • Copy of National ID or Passport
  • Selfie or facial photo (for identity matching)
  • Proof of Address (where applicable)

Automatically Collected Data:

  • Device type, operating system, and browser information
  • IP address and approximate location
  • Login times and session details
  • Information on which pages you visited on the platform and for how long
  • Betting History & Transaction Records
Data Type Reason for Collection Required?
Name & mobile number Account creation and verification Yes
Email Communication & Notifications Optional
National ID Card KYC Age & Identity Verification Withdrawal
IP & Device Information Security & Fraud Prevention Automatic
Betting History Dispute resolution and responsible gaming Automatic

2. How Your Data Is Used

AC88 uses the data it collects solely for specific, defined purposes. No information is ever used beyond those approved purposes.

  • Account management: For login verification, password recovery, and account security.
  • Transaction Processing: For deposits and withdrawals, to verify your identity and ensure funds are sent to the correct account.
  • Security: To detect fraud, multiple accounts, and suspicious activity.
  • Legal Obligations: To maintain records as required by licensing authority guidelines.
  • Platform Improvement: To understand which features are used most and improve the overall experience.
  • Contact: To send important updates, security alerts, and (with your consent) promotional messages.
  • Responsible Gaming: To detect unusual betting patterns and provide support to members.
Marketing Communications

If you no longer wish to receive promotional emails or SMS, you can unsubscribe via your account settings. However, important account and security-related messages cannot be turned off — these exist to protect you.

3. Who Your Information Is Shared With

AC88 never sells your data. However, in certain situations, limited information may need to be shared with trusted partners.

  • Payment processors: bKash, Nagad, and Rocket may access the necessary details to verify transactions. Their own privacy policies apply.
  • KYC service provider: Approved third-party providers are used for identity verification. They perform verification only and do not retain your data.
  • Law Enforcement: Data may need to be disclosed under a court order or other legal obligation.
  • Licensing Authority: Specific reports are submitted in accordance with the terms of the operating licence.

Your information is not shared beyond the cases listed above. AC88 does not share data with advertising companies, data brokers, or social media platforms.

4. Data Retention & Security

All data stored on AC88's servers is protected with 256-bit SSL encryption. Passwords are never stored in plain text — only encrypted hashes are kept, making it impossible to reverse-engineer the original password.

Physical access to servers is restricted, and regular software-level security audits are conducted. In the event of a data breach or security incident, affected members will be notified within 72 hours.

  • All data is retained for as long as your account remains active.
  • After account closure, data that must be retained for legal compliance is kept for a maximum of 5 years.
  • Personal data from inactive accounts is automatically deleted after 3 years.
  • KYC documents are stored in a secure vault after verification, with access strictly limited to authorized personnel.

5. Cookies & Tracking Technologies

AC88 uses cookies primarily for session management and to ensure the site functions correctly. Without cookies, it would not be possible to maintain login sessions, language preferences, or bet slip data.

Types of cookies we use:

  • Essential cookies: Required for login sessions and security. Disabling these will prevent the site from functioning.
  • Functional Cookies: To remember your language preference and dark mode setting.
  • Analytics Cookies: To understand how often pages are visited — this cannot be used to identify individuals.

AC88 does not use third-party advertising cookies. When you visit the site for the first time, you will be asked for cookie consent and given the option to decline non-essential cookies.

6. Your Rights

AC88 believes you should have full control over your own data. The rights listed below are yours, and AC88 is committed to respecting them.

Your Data Rights

Contact support to exercise any of these rights

Right to Access Your Data

You can request to see what personal data AC88 holds about you. Upon request, a compiled report will be provided within 30 days.

Right to Rectification

You can request corrections to any inaccurate information we hold about you. Changes to KYC-verified details will require identity verification.

Right to Erasure

You may request deletion of your personal data after your account is closed. Everything except data that must be retained for legal reasons will be removed.

Right to object to processing

You may object to your data being used for certain purposes. You can opt out of marketing communications at any time.

Right to data portability

You can request your betting history and account data as a downloadable file. This is typically provided in JSON or CSV format.

Right to Restriction of Processing

You may request that processing of your data be restricted while a dispute regarding its accuracy is ongoing.

Want to Exercise Your Rights?

To exercise any of the rights above, contact AC88 support or send an email to: support@ac88-baji.com — Requests are typically responded to within 7 business days.

7. Protection of Minors

AC88 is strictly closed to anyone under 18. Date of birth is verified at registration, and a national ID may be requested in cases where there is any doubt.

If it is discovered that a minor's data has been collected in any way, it will be deleted immediately and the account will be closed. If you suspect someone underage is using AC88, please contact support right away.

8. Changes to This Privacy Policy

AC88 may update this Privacy Policy as needed. For significant changes, members will be notified in advance via email or in-app notification.

With every update, the "Last Updated" date at the top of the page will change. Continued use of the platform after any changes will be considered acceptance of the revised policy.

Effective from June 2026 GDPR-Inspired In both Bengali and English

9. Privacy Contact

If you have any questions about this policy or wish to make any request regarding your personal data, please contact AC88's privacy team.

  • Email: support@ac88-baji.com (use subject line "Privacy Request")
  • Live Chat: Chat with us in Bengali via the site or app's chat support
  • Response Time: General inquiries within 24 hours; formal requests within 7 business days

A Few More Words on Privacy

It is perfectly natural — and reasonable — to be cautious about sharing personal information on online platforms. AC88 takes this seriously. This page is written so you can clearly understand where your data goes, why it is needed, and how it is kept safe.

Data collection on a betting platform works much like a bank — some information is essential for identity verification and transaction security. Beyond that, it is not AC88's policy to request or retain unnecessary data.

Your Password Is Unknown Even to AC88

This surprises many people, but it's actually a sign of strong security. AC88 never stores your password in plain text — it is transformed through a one-way mathematical process before being saved. When you log in, the same process is applied to your input and the results are compared. This means that even if someone were to breach the database, your actual password could not be recovered.

That said, always use a strong password and never reuse the same password across different sites. If your password is ever leaked from another site, using that same password on AC88 puts your account at risk.

Why is my IP address stored?

IP addresses are stored primarily for security purposes. The system will flag multiple accounts logging in from the same IP. If a login comes from an unusual location — for example, if you normally log in from Dhaka but a login suddenly appears from another country — your account may be locked and you will be notified.

An IP address can only indicate a general region, not a precise physical address. This information is never shared with advertising or analytics companies.

Regarding third-party links

If you navigate to an external site from an AC88 page, that site's own privacy policy will apply. AC88 is not responsible for the data practices of those sites. That said, AC88 pages generally do not contain external links.

What happens in the event of a data breach?

If a security incident occurs that puts your data at risk, AC88 will notify affected members within 72 hours. The notification will clearly explain what happened, what data was affected, and what steps you should take.

To date, AC88 has had no major data breach incidents — something we take pride in. That said, risk can never be zero, so our safeguards are kept continuously up to date.

What happens if I turn off cookies?

Disabling essential cookies will prevent you from logging in to AC88, as session management depends on them. Disabling analytics cookies has no effect on site functionality — it simply means AC88 won't be able to see which pages are visited most.

You can manage cookies at any time through your browser settings. However, please note that clearing cookies after each session will require you to log in again each time.

What You Can Do to Protect Your Own Data

There are also some simple steps you can take on your end. Use a strong, unique password. Enable two-factor authentication in your account settings. Avoid logging in over shared or public Wi-Fi. If you notice anything suspicious, contact support right away.

Data protection is a shared responsibility. AC88 does its part to the fullest, and when you stay vigilant on your end too, together we create a truly secure experience.

Encryption Standard

256-bit
SSL/TLS Encryption

The same level of encryption used by banks and government services.

Data Retention Period

5 Years
Maximum limit of legal obligations

Transaction records are automatically deleted after this period.

Data Request Timeframe

7 days
Responding to formal data requests

General enquiries are typically answered within 24 hours.

Frequently Asked Questions

Plain-Language Answers

When you register with AC88 for the first time, a welcome bonus is automatically offered. After registration, you will see the bonus option during your first deposit — simply select "Claim Bonus" to proceed.

Read the wagering requirements carefully before claiming a bonus. For example, with a 150% welcome bonus that carries wagering requirements, you must wager a specified multiple of the bonus amount before any withdrawal is permitted. If you choose not to claim a bonus, your deposited funds are completely free to use without any restrictions.

The welcome bonus can only be claimed once per account. If you missed it at the time of deposit, contact support — exceptions may be possible in certain cases.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number and you will receive an OTP. Use that OTP to set a new password.

If you cannot remember your mobile number or have changed it, please contact support. In that case, you will be asked to provide your National ID and some account details for identity verification.

Password recovery OTPs typically arrive within 1–2 minutes. If yours hasn't arrived, check your spam folder or look into any network issues. OTPs are valid for 10 minutes — if unused within that window, you'll need to request a new one.

Trust us with your data — get started safely

Your data is safe with AC88. Register and enjoy with peace of mind.

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